TIM Brasil Selected Amdocs to Provide Platform For New National Fiber-Optic Broadband Service

Amdocs, the leading provider of customer experience systems, today announced that TIM Brasil, the second largest mobile service provider in Brazil, has selected the Amdocs CES (Customer Experience Systems) product portfolio and a range of Amdocs consulting, integration and implementation services for its new TIM Fiber residential broadband service.

Amdocs will speed time-to-market for TIM Fiber broadband services by providing the business support systems (BSS) and operational support systems (OSS) required to deliver these services. TIM's new broadband offering follows its 2011 acquisition of AES Atimus, which operated a 5,000-kilometer fiber-optic network in Sao Paulo, Rio de Janeiro and other major Brazilian cities. Amdocs is also providing the strategic business-process consulting that will allow TIM Brasil to rapidly integrate the Atimus network and begin delivering broadband services less than 12 months after the acquisition.

"Following our acquisition of Atimus' fiber-optic network last year, we knew that we needed to move quickly to consolidate their network into TIM and rapidly offer the broadband services our customers are demanding," said Luigi Longarini, chief information officer of TIM Brasil. "We selected Amdocs for TIM Fiber based on the results our two companies have already achieved working together on the B/OSS transformation project announced last year. In addition, we are using Amdocs' consulting and implementation services in order to ensure a seamless rollout of this new broadband service."

"Amdocs solutions will enable dynamic pricing bundles, rapid service creation and activation, and responsive customer service, while also helping TIM achieve greater operational efficiencies," said Rebecca Prudhomme, Amdocs vice president for product and solutions marketing.

As prime contractor, Amdocs will serve as systems integrator for its own solutions and those of up to 30 other vendors, performing a wide range of services including end-to-end program management, SI (systems integration) testing and user training to ensure the entire system works seamlessly. The TIM Fiber initiative extends Amdocs' relationship with TIM Brasil as announced in February and September 2011.

March 27, 2012

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